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Annual Shareholder Meeting



2023 Annual Shareholder Meeting Highlights

  • 00:00 – Welcome & opening remarks 
  • 01:25 – Retention 
  • 03:36 – Adjusted operating income & inflation 
  • 06:20 – Thoughts on growth 
  • 08:21 – Free cash flow 
  • 10:23 – Pet acquisition (PAC) levers 
  • 13:33 – Free cash flow 
  • 19:00 – International expansion & opportunities
  • 26:04 – Pet acquisition (PAC) levers 
  • 29:14 – Pricing & data 
  • 32:58 – Referral programs & Trupanion member experience 
  • 35:04 – Pet insurance penetration in US drivers & key learnings 
  • 37:55 – Closing words 

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