Annual Shareholder Meeting

2023 Annual Shareholder Meeting Highlights

• 00:00 – Welcome & opening remarks 
• 01:25 – Retention 
• 03:36 – Adjusted operating income & inflation 
• 06:20 – Thoughts on growth 
• 08:21 – Free cash flow 
• 10:23 – Pet acquisition (PAC) levers 
• 13:33 – Free cash flow 
• 19:00 – International expansion & opportunities
• 26:04 – Pet acquisition (PAC) levers 
• 29:14 – Pricing & data 
• 32:58 – Referral programs & Trupanion member experience 
• 35:04 – Pet insurance penetration in US drivers & key learnings 
• 37:55 – Closing words