Resource Materials - FAQs | Trupanion, Inc.

Where are Trupanion’s headquarters located? Which exchange does Trupanion trade under and what is their ticker symbol? When did Trupanion go public? Who do I contact with questions about transferring my stock? Who is Trupanion’s independent registered public accounting firm? When does the fiscal year end for Trupanion? What is Trupanion’s CUSIP number? How can I purchase Trupanion shares? Can I purchase shares directly from Trupanion? Where can I find the latest company presentation and earnings call information? How can I get a copy of Trupanion’s Governance Documents? How do I get copies of financial documents, such as the annual report, Form 10-K or Form 10-Q? How do I get added to Trupanion’s email distribution list? How do I contact Investor Relations? Do you have another question that hasn't been answered?

Where are Trupanion’s headquarters located?

Trupanion – USA
6100 4th Ave South
Seattle, WA 98108

Trupanion – Canada
309-1277 Lynn Valley Road
North Vancouver, BC V7J 0A2

Which exchange does Trupanion trade under and what is their ticker symbol?

Trupanion is listed on the NASDAQ under the symbol “TRUP”

When did Trupanion go public?

Trupanion went public on July 18, 2014 at an initial offering price of $10.

Who do I contact with questions about transferring my stock?

Our transfer agent, Broadridge Corporate Issuer Solutions, Inc., can help you in a variety of shareholder-related services including change of address, lost stock certificates, stock transfer, account status and other administrative services. You can contact our transfer agent at:

Address:
P.O. Box 1342
Brentwood, NY 11717
Telephone:
1-877-830-4936
Website:
www.shareholder.broadridge.com
Email:
shareholder@broadridge.com

To use the shareholder portal, please follow the steps below:

Navigate to www.shareholder.broadridge.com.
Click on the “Login/Create Profile/Link Accounts – Click Here” button at the top right of the webpage.
Click on the “Create Profile” button under First Time Users.
Choose your account type** from the three revolving boxes.
Follow the online instructions to create an online profile.

** If your shares are registered as a trustee, custodianship, corporate account, IRA/retirement or non-US citizen, an additional pin number will be required. Follow the on-screen instructions in order to have a letter mailed to you containing your pin number and further instructions.

Who is Trupanion’s independent registered public accounting firm?

Our auditors are Ernst & Young LLP

When does the fiscal year end for Trupanion?

Trupanion’s fiscal year ends December 31.

What is Trupanion’s CUSIP number?

Trupanion’s CUSIP number is 898202106

How can I purchase Trupanion shares?

Trupanion common stock can be purchased in the open market through any registered broker

Can I purchase shares directly from Trupanion?

Trupanion currently does not offer a direct stock purchase plan. Shares may be purchased through a broker of your choice

Where can I find the latest company presentation and earnings call information?

You may find this information on the Investor Events section of our Investor Relations website

How can I get a copy of Trupanion’s Governance Documents?

Documents relating to Trupanion’s corporate governance can be found in the Governance Documents section of our Investor Relations website.

How do I get copies of financial documents, such as the annual report, Form 10-K or Form 10-Q?

You can download or request paper copies of Trupanion's annual report or SEC filings. Download SEC documents by clicking here or at www.sec.gov

How do I get added to Trupanion’s email distribution list?

Please go to the Email Alerts section of our Investor Relations website.

How do I contact Investor Relations?

The Investor Relations e-mail address is: Investor.Relations@trupanion.com

Do you have another question that hasn't been answered?

Please submit your question using the Information Request form.